All Systems Operational

About This Site

Welcome to the Nuvei Australia and New Zealand status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting Nuvei's products and services available in Australia and New Zealand, including terminals, funding, online products, and more.

Australia Same Day Funding Operational
Australia Same Business Day Funding Operational
Australia Next Day Funding Operational
New Zealand Funding Operational
PAX A920 terminal Operational
PAX A910s terminal Operational
PAX A80 terminal Operational
PAX A77 terminal Operational
Ingenico Move5000 terminal Operational
Verifone T650p terminal Operational
Quest QT720 terminal Operational
ANZ Nuvei Merchant & Partner Portal Operational
TMP Operational
Payment Links Operational
Online Checkout Operational
Hosted Payments Page Operational
Velocity for Business Program Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Anzac Day Funding Schedule Apr 24, 2026 00:00 - Apr 28, 2026 00:00 AEST

Due to the Anzac Day long weekend, there will be a change in funding schedule for transactions processed between Friday, 24 April 2026 and Monday, 27 April 2026 (inclusive).

For more details on the change in funding schedule, please visit https://support.tillpayments.com/hc/en-us/articles/15484933528847-April-2026-Public-Holiday-Scheduled-Maintenance-Funding-Schedule
Posted on Apr 20, 2026 - 12:01 AEST
Apr 21, 2026
EFTPOS transaction outage
Resolved - This incident has been resolved.
Apr 21, 11:06 AEST
Monitoring - The issue is now resolved, and we are monitoring closely with our 3rd party to ensure system stability. We thank you for your patience as we work towards resolving the issue.
Apr 21, 09:28 AEST
Identified - An issue has been identified impacting EFTPOS transactions across both terminals and online channels.

Merchants may experience declines when processing EFTPOS payments on terminals (Ingenico Move5000, Verifone T650p and Quest QT720), as well as via online channels including the Payment Gateway, Payment Links and Hosted Payments Page.

Our third-party provider has advised using alternative card schemes to continue processing payments while this is being resolved. We apologise for the disruption and will continue working with our external partner to restore normal service as quickly as possible.
Apr 21, 09:11 AEST
Change in Same Day Funding & Same Business Day Funding due to scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 21, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:00 AEST
Scheduled - Due to scheduled maintenance by one of our third-party providers, some merchants may experience a temporary change to Same Day Funding and Same Business Day Funding for transactions processed on Friday, 17 April 2026.

Impacted funds will be deposited as follows:
- Same Day Funding: Saturday, 18 April 2026
- Same Business Day Funding: Monday, 20 April 2026

The incident will mainly impact merchants transacting with Ingenico Move 5000, Quest 720, and Verifone T650p terminals, as well as a subset of merchants using our online products, including Payment Gateway, Payment Links, and Virtual Terminal.

For more details, please visit https://support.tillpayments.com/hc/en-us/articles/15484933528847-April-2026-Public-Holiday-Scheduled-Maintenance-Funding-Schedule

Thank you for your understanding.
Apr 7, 09:03 AEST
Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
Same Day Funding delay
Resolved - This incident has been resolved.
Apr 13, 08:53 AEST
Monitoring - There was a delay in Same Day Funding for transactions processed on Saturday, 11 April, 2026. The issue is resolved and our team is now in the processing of depositing the impacted funds to the affected accounts. Affected merchants should receive the delayed funds today, Sunday, 12 April, 2026.

We apologise for the inconvenience this caused and thank you for your understanding. For any queries, please contact our Customer Support team for assistance.
Apr 12, 08:18 AEST
Apr 12, 2026
Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Easter Long Weekend Funding Schedule
Completed - The scheduled maintenance has been completed.
Apr 7, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 00:00 AEDT
Scheduled - In light of the upcoming New South Wales long weekend, there will be a shift in the funding schedule.

Please refer to the Help Centre for the changes: https://support.tillpayments.com/hc/en-us/articles/15484933528847-April-2026-Public-Holiday-Funding-Schedule
Mar 17, 09:10 AEDT
ANZ Merchant & Partner Portal & Payment Links Portal access disruption
Resolved - This incident has been resolved.
Apr 7, 08:51 AEST
Monitoring - A fix has been impletemented and the accessibility to the impacted portals has returned to normal. We apologise for the inconvenience this casued.
Apr 6, 10:02 AEST
Update - We are continuing to work on a fix for this issue.
Apr 6, 08:42 AEST
Identified - A disruption has been identified affecting the access to the ANZ Nuvei Merchant & Partner Portal and the Payments Links Portal. Merchants may be unable to access these portals.

If merchants need to view transaction data and complete reconciliation, we recommend accessing TMP (merchant-anz.nuvei.com) in the interim.

Our team is working towards a solution to resolve the issue on these portals. We apologise for the inconvenience and thank you for your patience as we work to resolve this.
Apr 6, 08:32 AEST
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