All Systems Operational

About This Site

Welcome to the Nuvei status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting Nuvei's products and services, including terminals, funding, online products, and more.

Same Day Funding Operational
Same Business Day Funding Operational
Next Day Funding Operational
PAX A920 terminal Operational
PAX A910s terminal Operational
PAX A80 terminal Operational
Ingenico Move5000 terminal Operational
Verifone T650p terminal Operational
Quest QT720 terminal Operational
Merchant & Partner Portal ? Operational
TMP ? Operational
Payment Links Operational
Online Checkout Operational
Hosted Payments Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 23, 2025

No incidents reported today.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Service Impact to Cloud Applications
Resolved - This incident has been resolved.
Mar 21, 13:08 AEDT
Monitoring - A fix has been implemented. Merchants should now be able to access the Merchant & Partner Portal and Payment Links Portal, and process transactions on the impacted Verifone T650p and PAX terminals.

We are monitoring the results and will provide updates as soon as new information becomes available.
Mar 21, 10:13 AEDT
Identified - Due to an unexpected outage, an issue has been detected impacting our cloud software applications. Merchants might be experiencing degraded performance on our Merchant & Partner Portal, Payment Links Portal, Verifone T650p and PAX terminals on Terminal Connect software.

Our team is working to restore things back to normal. We apologise for the inconvenience this has caused. Thank you for your patience and understanding as we work towards a solution.
Mar 21, 09:44 AEDT
Mar 20, 2025

No incidents reported.

Mar 19, 2025
Missing funding for Visa card transaction
Resolved - This incident has been resolved.
Mar 19, 15:10 AEDT
Identified - Due to an unexpected service outage with our third-party provider, some merchants may not receive the full funding for Visa card transactions processed on 17 March 2025.

The impacted funds are expected to be deposited in the next funding cycle:
- Same Day and Same Business Day Funding merchants will receive the funds today, 18 March 2025.
- Next Day Funding merchants will receive the funds tomorrow, 19 March 2025.

We apologise for the inconvenience and appreciate your patience as we work to resolve this issue.
Mar 18, 13:24 AEDT
Payment Links service outage impacting Apple Pay
Resolved - This incident has been resolved.
Mar 19, 09:49 AEDT
Monitoring - The issue is currently fixed. Thank you for your understanding as we worked towards a solution.
Mar 18, 13:52 AEDT
Identified - We are currently experiencing a service outage affecting Payment Links, specifically impacting transactions made via Apple Pay. As a result, merchants may be unable to process these payments. Our team is actively working to resolve the issue. In the meantime, we recommend advising customers to use alternative payment methods to process transactions.
Mar 17, 14:54 AEDT
Mar 18, 2025
Mar 17, 2025
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025
Terminal service outage
Resolved - This incident has been resolved.
Mar 10, 08:33 AEDT
Identified - Due to a third party outage, there is an issue impacting all terminals. Merchants may not able to process MasterCard transactions.

To resolve the issue, please restart your terminal to continue with processing transactions.

We apologise for the inconvenience this caused and thank you for your patience as we work towards a solution with our partner.
Mar 9, 19:10 AEDT
Mar 9, 2025
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