All Systems Operational

About This Site

Welcome to the Nuvei Australia and New Zealand status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting Nuvei's products and services available in Australia and New Zealand, including terminals, funding, online products, and more.

Australia Same Day Funding Operational
Australia Same Business Day Funding Operational
Australia Next Day Funding Operational
New Zealand Funding Operational
PAX A920 terminal Operational
PAX A910s terminal Operational
PAX A80 terminal Operational
Ingenico Move5000 terminal Operational
Verifone T650p terminal Operational
Quest QT720 terminal Operational
ANZ Nuvei Merchant & Partner Portal Operational
TMP Operational
Payment Links Operational
Online Checkout Operational
Hosted Payments Page Operational
Velocity for Nuvei Business Program Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

TMP scheduled maintenance Feb 14, 2026 13:15-16:45 AEDT

Due to a system upgrade, the TMP (https://merchant-anz.nuvei.com/) will be unavailable from 1:15pm to 4:45pm (AEDT) on Saturday, 14 February 2026.

During the maintenance period, the platform will be deactivated, and merchants will be unable to log in or access any features. Please log in to the Nuvei Merchant Portal to access your payment details and reconciliation (https://portal.tillpayments.com/signin).

If you have not yet had access to the Nuvei Merchant Portal, please submit a support request via the Help Centre. Please allow 1 - 3 working days for our Operations Team to process your access request.

Nuvei Merchant Portal access request Help Centre form: https://support.tillpayments.com/hc/en-us/requests/new?ticket_form_id=13563996132751&tf_6088951034767=Nuvei_merchant_portal_access_request.

We apologise for the inconvenience and thank you for your understanding.
Posted on Feb 04, 2026 - 10:09 AEDT
Feb 7, 2026

No incidents reported today.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Same Day / Same Business Day Funding Delay
Resolved - This incident has been resolved.
Jan 29, 08:56 AEDT
Monitoring - The Reserve Bank of Australia and VISA processing issue is now resolved.

Same Day Funding and Same Business Day Funding for transactions processed on Wednesday, 28 January 2026 will resume to the usual funding schedule.

We thank you for you for your patience as we work towards a solution with the RBA and VISA.
Jan 28, 18:29 AEDT
Identified - Due to a processing issue with the Reserve Bank of Australia and VISA, there may be a potential delay for Same Day Funding and Same Business Day Funding for transactions processed on Wednesday, 28 January 2026.

We apologise for the inconvenience this caused and we are working closely with the above parties to resolve the issue.
Jan 28, 16:01 AEDT
Jan 28, 2026
Same Day / Same Business Day Funding Delay
Resolved - This incident has been resolved.
Jan 28, 16:08 AEDT
Update - All the funds have been released to the impacted accounts. We thank you for your patience and understanding.
Jan 28, 13:30 AEDT
Monitoring - Our team has now resolved the issue and will have the funding for transactions processed on Monday and Tuesday, 26 and 27 January 2026 deposited into the affected accounts today, 28 January 2026.

The funding delay was caused by a processing issue at the Reserve Bank of Australia (RBA). We apologise for the inconvenience caused and thank you for your patience as we work towards resolving the issue.
Jan 28, 12:41 AEDT
Identified - Due to a third-party outage, there is a Same Day Funding and Same Business Day funding delay for transactions processed on Monday and Tuesday, 26 & 27 January, 2026.

We are working closely with our external provider to resolve the issue and expect to desposit the impacted funds to the affected accounts by Wednesday, 28 January, 2026.

Funding for transactions processed on Friday to Sunday, 23 to 25 Jaunary, 2026, was not impacted and has been deposited into merchants' accounts.

We apologise for the inconvenience caused and thank you for your patience and understanding.
Jan 27, 21:47 AEDT
26/01/2026 NSW Public Holiday Funding
Completed - The scheduled maintenance has been completed.
Jan 28, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:00 AEDT
Scheduled - In light of the upcoming Australia Day long weekend there will be a shift in the funding schedule for all Australian merchants.

New Zealand merchants will not be impacted by the public holiday and will follow the usual New Zealand funding schedule.

Please refer to the Help Centre for the funding schedule: https://support.tillpayments.com/hc/en-us/articles/14895389709967-26-Jan-2026-NSW-Public-Holiday-Funding
Jan 19, 10:43 AEDT
Jan 27, 2026
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage