All Systems Operational

About This Site

Welcome to the Nuvei Australia and New Zealand status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting Nuvei's products and services available in Australia and New Zealand, including terminals, funding, online products, and more.

Australia Same Day Funding Operational
Australia Same Business Day Funding Operational
Australia Next Day Funding Operational
New Zealand Funding Operational
PAX A920 terminal Operational
PAX A910s terminal Operational
PAX A80 terminal Operational
PAX A77 terminal Operational
Ingenico Move5000 terminal Operational
Verifone T650p terminal Operational
Quest QT720 terminal Operational
ANZ Nuvei Merchant & Partner Portal Operational
TMP Operational
Payment Links Operational
Online Checkout Operational
Hosted Payments Page Operational
Velocity for Business Program Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 19, 2026

No incidents reported today.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026
Resolved - This incident has been resolved.
May 12, 15:23 AEST
Monitoring - A fix has been implemented and the issue is now resolved. We will actively monitor the online payment channels to ensure system stability with our third-party provider.

We thank you for your patience and apologise for the inconvenience this has caused.

May 12, 13:01 AEST
Identified - A third-party outage is currently impacting Online Checkout, Hosted Payments Page and Payment Links.

Merchants may experience issues processing transactions across Nuvei’s online payment channels. Customers attempting to make payments may encounter a “504 Gateway Timeout” error message during checkout.

We apologise for the inconvenience caused and are working closely with our third-party provider to restore services as quickly as possible.

May 12, 12:19 AEST
May 11, 2026
Resolved - This incident has been resolved.
May 11, 08:43 AEST
Update - The issue is now resolved and we thank you for your patience as we work towards resolving the issue.
May 9, 12:34 AEST
Monitoring - A fix has been implemented and we are actively monitoring the issue.
May 9, 11:05 AEST
Identified - An issue has been identified affecting terminals using Terminal Connect, including the PAX terminals and Verifone T650p terminals.

Merchants processing transactions via Terminal Connect may experience slow transaction timeouts, which could result in declined transactions.

Our team is working diligently to resolve the issue and will provide an update when the issue is resolved. We apologise for the inconvenience caused.

May 9, 09:20 AEST
May 10, 2026

No incidents reported.

May 9, 2026
May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.