Till Payments Status

All Systems Operational

About This Site

Welcome to the Till Payments service status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting Till's products and services, including terminals, funding, online products, and more.

Same Day Funding Operational

Same Business Day Funding Operational

Next Day Funding Operational

Till Portable (PAXA920) terminal Operational

Ingenico Move5000 terminal Operational

Verifone T650p terminal Operational

Quest QT720 terminal Operational

Till Portal Operational

Till Merchant Portal Operational

Payment Links Operational

Online Checkout Operational

Hosted Payments Page Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

PAX terminal logo display error

Resolved - This incident has been resolved.
Nov 15, 08:44 AEDT

Monitoring - Our team is currently implementing a solution to this issue, which will trigger a terminal reboot. Merchants whose terminals reboot will need to log in again to ensure the correct logo is displayed.

We apologise for any inconvenience caused. For password resets or device support, please contact our support team at 1300 369 692.
Nov 14, 14:26 AEDT

Identified - Our team has identified an incorrect logo display issue currently impacting PAX terminals. Please rest assured, the above issue will not impact your ability to transact.

If your terminal is logged out, please login to your terminal with your credentials. If you need password support resetting your device, please contact our support team on 1300 369 692.

Our team is working towards a solution to resolve the issue. We apologise for any inconvenience this may have caused and appreciate your understanding.
Nov 14, 12:54 AEDT

Nov 14, 2024

Nov 13, 2024

No incidents reported.

Nov 12, 2024

Funding delay for Visa transactions

Resolved - This incident has been resolved.
Nov 12, 16:02 AEDT

Update - We are continuing to work on a fix for this issue.
Nov 8, 13:06 AEDT

Identified - Due to an unexpected outage, some merchants have experienced a delay to funding for transactions processed with Visa on Thursday, 7 November, 2024.

Our team is working closely with our partner and we expect to issue the impacted funds to the affected account by tomorrow, Saturday, 9 November, 2024 for merchants on Same Day Funding schedule.

For merchants on Same Business Day Funding and Next Day Funding schedule, funds will be issued to the impacted accounts by Monday, 11 November, 2024.

We apologise for any inconvenience this may caused and thank you for your understanding.
Nov 8, 12:53 AEDT

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

Nov 7, 2024

No incidents reported.