Nuvei Status

All Systems Operational

About This Site

Welcome to the Nuvei status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting Nuvei's products and services, including terminals, funding, online products, and more.

Same Day Funding Operational

Same Business Day Funding Operational

Next Day Funding Operational

PAX A920 terminal Operational

PAX A910s terminal Operational

PAX A80 terminal Operational

Ingenico Move5000 terminal Operational

Verifone T650p terminal Operational

Quest QT720 terminal Operational

Merchant & Partner Portal Operational

TMP Operational

Payment Links Operational

Online Checkout Operational

Hosted Payments Page Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Change in Funding Schedule due to Scheme Updates Apr `11`, `2025` `00:00` - Apr `14`, `2025` `00:00` AEST

As part of mandatory quarterly scheme updates, there will be a change in the Same Day Funding and Same Business Day Funding for transactions processed on Friday, 11 April and Saturday, 12 April 2025.

For details of the schedule, please visit https://tinyurl.com/mrxshxdz
Posted on Mar 28, 2025 - 11:01 AEDT

Easter Long Weekend Funding Schedule Apr `17`, `2025` `00:00` - Apr `22`, `2025` `00:00` AEST

Due to the Easter long weekend, funding for transactions processed between Thursday, 17 April 2025 and Monday, 21 April 2025 (inclusive), will be impacted.

For more details on the change in funding schedule, please visit https://tinyurl.com/yck35wtt
Posted on Mar 24, 2025 - 09:37 AEDT

Anzac Day 2025 Long Weekend Funding Schedule Apr `24`, `2025` `00:00` - Apr `28`, `2025` `00:00` AEST

Due to the Anzac Day long weekend, funding for transactions processed between Thursday, 24 April 2025 and Sunday, 27 April 2025 (inclusive), will be impacted.

For more details on the change in funding schedule, please visit https://tinyurl.com/yck35wtt
Posted on Mar 24, 2025 - 09:40 AEDT

Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

Service Impact to Cloud Applications

Resolved - This incident has been resolved.
Mar 21, 13:08 AEDT

Monitoring - A fix has been implemented. Merchants should now be able to access the Merchant & Partner Portal and Payment Links Portal, and process transactions on the impacted Verifone T650p and PAX terminals.

We are monitoring the results and will provide updates as soon as new information becomes available.
Mar 21, 10:13 AEDT

Identified - Due to an unexpected outage, an issue has been detected impacting our cloud software applications. Merchants might be experiencing degraded performance on our Merchant & Partner Portal, Payment Links Portal, Verifone T650p and PAX terminals on Terminal Connect software.

Our team is working to restore things back to normal. We apologise for the inconvenience this has caused. Thank you for your patience and understanding as we work towards a solution.
Mar 21, 09:44 AEDT

Mar 20, 2025

No incidents reported.

Mar 19, 2025

Missing funding for Visa card transaction

Resolved - This incident has been resolved.
Mar 19, 15:10 AEDT

Identified - Due to an unexpected service outage with our third-party provider, some merchants may not receive the full funding for Visa card transactions processed on 17 March 2025.

The impacted funds are expected to be deposited in the next funding cycle:
- Same Day and Same Business Day Funding merchants will receive the funds today, 18 March 2025.
- Next Day Funding merchants will receive the funds tomorrow, 19 March 2025.

We apologise for the inconvenience and appreciate your patience as we work to resolve this issue.
Mar 18, 13:24 AEDT

Payment Links service outage impacting Apple Pay

Resolved - This incident has been resolved.
Mar 19, 09:49 AEDT

Monitoring - The issue is currently fixed. Thank you for your understanding as we worked towards a solution.
Mar 18, 13:52 AEDT

Identified - We are currently experiencing a service outage affecting Payment Links, specifically impacting transactions made via Apple Pay. As a result, merchants may be unable to process these payments. Our team is actively working to resolve the issue. In the meantime, we recommend advising customers to use alternative payment methods to process transactions.
Mar 17, 14:54 AEDT

All Systems Operational

About This Site

Scheduled Maintenance

Change in Funding Schedule due to Scheme Updates Apr 11, 2025 00:00 - Apr 14, 2025 00:00 AEST

Easter Long Weekend Funding Schedule Apr 17, 2025 00:00 - Apr 22, 2025 00:00 AEST

Anzac Day 2025 Long Weekend Funding Schedule Apr 24, 2025 00:00 - Apr 28, 2025 00:00 AEST

Past Incidents

Change in Funding Schedule due to Scheme Updates Apr `11`, `2025` `00:00` - Apr `14`, `2025` `00:00` AEST

Easter Long Weekend Funding Schedule Apr `17`, `2025` `00:00` - Apr `22`, `2025` `00:00` AEST

Anzac Day 2025 Long Weekend Funding Schedule Apr `24`, `2025` `00:00` - Apr `28`, `2025` `00:00` AEST