Welcome to the Nuvei status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting Nuvei's products and services, including terminals, funding, online products, and more.
From Saturday, 23 August 2025, the TMP URL (formerly known as the Till Merchant Portal) will be updated to https://merchant-anz.nuvei.com. We recommend that merchants and partners bookmark the new URL for continued access to the platform.
No major impact on the user experience is expected. However, users may notice updates to the dashboard designed to enhance usability.
The current URL (https://merchant.tillpayments.com/login) will automatically redirect to the new address for the next 90 days. After this period, the exisiting URL will no longer be accessible.
Note: Users accessing the Nuvei Merchant & Partner Portal via https://portal.tillpayments.com/signin will not be affected. The URL of this platform remains unchanged. Posted on
Aug 07, 2025 - 08:54 AEST
Resolved -
This incident has been resolved.
Aug 13, 16:12 AEST
Monitoring -
A fix has been implemented and the issue is now resolved, we thank you for your patience as we work towards a solution.
Aug 12, 12:53 AEST
Identified -
We’ve identified an issue with the Velocity sign-up form (https://tillpayments.com/offers/velocity). Merchants who have signed up are currently unable to access the “Accept offer” button in the confirmation email to accept their Velocity offer.
Our team is working diligently to resolve this, and we appreciate your patience as we work towards a fix.
Aug 12, 12:04 AEST