PAX terminal logo display error
Incident
Report for Till Payments
Resolved
This incident has been resolved.
Monitoring
Our team is currently implementing a solution to this issue, which will trigger a terminal reboot. Merchants whose terminals reboot will need to log in again to ensure the correct logo is displayed.
We apologise for any inconvenience caused. For password resets or device support, please contact our support team at 1300 369 692.
We apologise for any inconvenience caused. For password resets or device support, please contact our support team at 1300 369 692.
Identified
Our team has identified an incorrect logo display issue currently impacting PAX terminals. Please rest assured, the above issue will not impact your ability to transact.
If your terminal is logged out, please login to your terminal with your credentials. If you need password support resetting your device, please contact our support team on 1300 369 692.
Our team is working towards a solution to resolve the issue. We apologise for any inconvenience this may have caused and appreciate your understanding.
If your terminal is logged out, please login to your terminal with your credentials. If you need password support resetting your device, please contact our support team on 1300 369 692.
Our team is working towards a solution to resolve the issue. We apologise for any inconvenience this may have caused and appreciate your understanding.
This incident affected: Till Portable (PAXA920) terminal.