PAX A920 & Ingenico Move 5000 integrated terminal issue

Incident Report for Till Payments

Resolved

This incident has been resolved.

Posted Dec 28, 2024 - 23:31 AEDT

Monitoring

A fix has been implemented and the issue is now resolved.

Posted Dec 28, 2024 - 14:32 AEDT

Update

We are continuing to investigate this issue.

Posted Dec 28, 2024 - 11:44 AEDT

Investigating

We have identified a potential issue affecting integrated PAX A920 & Ingenico Move 5000 terminals as a result of an outage impacting our third-party supplier, Linkly. Our team is actively working closely with our partner to resolve the issue. For ongoing updates, please stay tuned to our status page.

Posted Dec 28, 2024 - 11:29 AEDT

This incident affected: PAX A920 terminal and Ingenico Move5000 terminal.