Till Portal dashboard issue

Incident Report for Nuvei

Resolved

This incident has been resolved.

Posted Sep 06, 2024 - 08:39 AEST

Monitoring

We are pleased to confirm that the issue with eCommerce transaction display on the Till Portal dashboard is now resolved. The Till Portal may take up to a few hours to recover the missing data. To ensure a smooth recovery, we are closely monitoring the situation. We sincerely apologise for any inconvenience this may have caused.

Posted Sep 05, 2024 - 15:39 AEST

Identified

An issue impacting the Till Portal has been detected, eCommerce transactions are not being displayed on the transaction dashboard. Our team is actively working on resolving the issue. We apologise for the inconvenience this may have caused.

Posted Sep 05, 2024 - 11:23 AEST

This incident affected: Merchant & Partner Portal.